Refunds & Returns Policy

At VarityMart, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple and transparent return and refund process.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.

  • Products must be unused, in their original condition, and in the original packaging.

  • Customized or personalized items cannot be returned unless they arrive defective or damaged.

  • Non-returnable items include:

    • Gift cards

    • Clearance or final-sale products

    • Health & personal care items that have been opened or used

2. How to Start a Return

  • Contact our Customer Service team at [email protected] or call +1-765-997-8846.

  • Provide your order number, the item(s) you want to return, and the reason for the return.

  • Our team will provide you with a prepaid return shipping label and instructions.

3. Return Shipping Costs

  • Return shipping is free.

  • We provide a prepaid return shipping label for all eligible returns.

  • No additional costs will be charged to you for returning an item.

4. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

  • Depending on your bank or card issuer, it may take additional time for the funds to appear.

  • Original shipping charges (if any) are non-refundable, except when the return is due to our error.

5. Exchanges

  • We do not process direct exchanges.

  • If you would like a different product, please return your original item for a refund and place a new order separately.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery.

  • We may request photos of the product to process your claim.

  • If approved, we will provide a replacement or a full refund at no additional cost.

7. Contact Us

For questions or assistance with returns and refunds, please reach out:

📧 Email: [email protected]

📞Phone: +1-765-997-8846